Digital accessibility - FAGUO

At FAGUO, we want to make our website accessible to as many people as possible, including disabled people. This commitment is part of our ongoing effort to improve the browsing experience and access to our services.

In accordance with Article 47 of French Law No. 2005-102 of 11 February 2005, FAGUO is committed to continuously improving digital accessibility.

This accessibility statement applies to the website www.faguo-store.com .

1. Compliance status

The website www.faguo-store.com partially complies with the General Accessibility Improvement Framework (RGAA), version 4.1.2, due to the issues identified during the audit.

The compliance audit carried out by Axome found that approximately 80% of RGAA criteria are met. The areas of non-compliance are detailed below.

2. Inaccessible content

Despite the work we have done, some parts of our website still present accessibility difficulties. We have identified these issues to guide our next improvements.

Identified accessibility issues

  • Links: some links do not have a discernible accessible name, which can make them harder to identify and use with a screen reader.
  • Contrast: some text and background colour combinations have insufficient contrast, which may make reading difficult for people with impaired vision.
  • Lists: some lists contain HTML structure errors that may affect how assistive technologies present them.
  • Headings: the heading hierarchy is not always followed, particularly when heading levels are skipped. This can make pages harder to understand and navigate.
  • Forms: some fields do not have correctly associated labels or sufficiently clear instructions, which can make them difficult to use.

3. Preparation of this statement

This accessibility statement was prepared on 2 October 2026.

It is based on the results of an accessibility audit carried out by Axome on a representative sample of pages from the FAGUO website.

Testing environment

Compliance checks were carried out using the following browsers, assistive technologies and tools:

Browsers and assistive technologies:

  • Firefox with NVDA
  • Chrome with VoiceOver

Assessment tool:

  • Axe DevTools

Pages audited

The audit covered the following pages:

4. Our approach to continuous improvement

Digital accessibility is an ongoing process. At FAGUO, we want to gradually build accessibility best practices into the design, development and evolution of our website.

Multi-year accessibility plan

Alongside the initial audit carried out by Axome, we are committed to conducting accessibility tests at regular intervals on a representative sample of pages from our website.

These checks will help us monitor compliance, identify any accessibility regressions and support changes to the website.

Action plan for the current year

Our priority for 2026 is to strengthen our teams’ training and awareness of digital accessibility issues.

This approach involves developers, designers and the teams responsible for creating and publishing content.

Our aim is to build accessibility best practices into new projects from the earliest design stages and throughout their development.

5. Feedback and contact

If you have difficulty accessing content, navigating our website or using one of our services, you can contact our team.

We can direct you to an accessible solution or provide the information you’re looking for in another format.

To report an accessibility issue, use our contact form .

6. Complaints procedure

If you find an accessibility issue that prevents you from accessing content or a service on our site, and you have reported it to us without receiving a satisfactory response, you can contact the French Defender of Rights.

You have several options:

French Defender of Rights
Freepost 71120
75342 Paris CEDEX 07